CATEGORY
IT Support
Hardware, operating systems, identity, service operations, and practical support.
LESSONS
Choose a lesson
Open Learn, then continue with Practice and Prove.
Beginner
PC Components and Their Functions
Computer Hardware
Open lessonBeginner
Storage Technologies
Computer Hardware
Open lessonBeginner
Memory and Performance Basics
Computer Hardware
Open lessonBeginner
Ports Cables and Connectors
Computer Hardware
Open lessonBeginner
Laptop and Mobile Hardware
Computer Hardware
Open lessonBeginner
Hardware Safety and ESD
Computer Hardware
Open lessonBeginner
Operating System Roles
Desktop Operating Systems
Open lessonBeginner
Windows Installation and Updates
Desktop Operating Systems
Open lessonBeginner
Files Folders and Permissions in Windows
Desktop Operating Systems
Open lessonBeginner
Windows Command-Line Basics
Desktop Operating Systems
Open lessonBeginner
Processes Services and Startup
Desktop Operating Systems
Open lessonBeginner
Backup Recovery and Restore Points
Desktop Operating Systems
Open lessonBeginner
Local and Cloud Accounts
Identity and Access Basics
Open lessonBeginner
Authentication and MFA
Identity and Access Basics
Open lessonBeginner
Least Privilege for Support
Identity and Access Basics
Open lessonBeginner
Install and Remove Applications
Applications and Productivity
Open lessonBeginner
Application Compatibility and Requirements
Applications and Productivity
Open lessonBeginner
Application Settings and User Profiles
Applications and Productivity
Open lesson